Chairman's Message

Chairman's Message

 

Committed to Creating a Home Away from Home for Travelers, Leading the Hotel Industry Towards a More Responsible and Sustainable Future



Sustainability is a Long and Enduring Journey

Silks Hotel Group (the "Group") upholds the core value of "co-learning, co-creating, co-thriving, and co-sustaining." We are dedicated to providing travelers with a home away from home experience and leading the hotel industry toward a more responsible and sustainable future. By creating extraordinary experiences through sustainable innovation, we hope that travelers can experience the new meaning of travel while experiencing our "treat others how you would like to be treated" philosophy, creating a welcoming and sustainable journey for business travelers and urban vacationers.

We know that a company's success isn't just about financial results—it's also about making a positive impact on the environment, society, and economy. By fulfilling our commitment to sustainable development, we improve the company's long-term operating performance and promote sustainable economic growth and social progress.

We believe that sustainable development is a promise to future generations. That’s why we blend our professional hotel management expertise with an open-minded approach to offer warm, high-quality service to travelers from around the world. We respect global cultural diversity and approach every guest with sincerity. Through our commitment to service, we aim to foster the healthy development of people, communities, and the environment, making a positive impact for all generations.



ESG Sustainability Commitment

The Group integrates ESG (Environmental, Social, and Governance) standards with the United Nations Sustainable Development Goals (SDGs) as the core strategy of our sustainability commitment. We focus on reducing our environmental impact, supporting community development, and strengthening our corporate governance to ensure long-term sustainable growth.

We also engage in social welfare activities and promote green innovation, striving to meet current needs while safeguarding future generations. These efforts highlight our commitment to environmental and social responsibility, enhance our competitive edge, and prepare us for future challenges and opportunities in the global market.



Environmental Sustainability

Our Group is dedicated to living in harmony with the environment and addressing the challenges of climate change. We actively implement measures to conserve energy, reduce carbon emissions, and minimize waste, while introducing smart energy management systems. We’ve launched initiatives like the “EcoMeet Sustainable Meeting” package, which avoids plastic and disposable items, and the “Leftover Produce” package, turning less-than-perfect ingredients into delicious dishes. At Regent Taipei, we use cage-free eggs in our signature restaurants. We also promote green tourism by encouraging travelers to choose eco-friendly travel options. By collaborating with suppliers and local farmers, we support green procurement and work towards building a sustainable supply chain. Together with our customers, we are committed to environmental protection and sustainable development.



Social Responsibility

The Group supports internationally recognized human rights conventions and related commitments, and formulates the company's human rights management policies accordingly, prohibiting any acts that infringe upon or violate human rights. We have conducted a human rights due diligence investigation on our employees, and the results show no human rights issues with moderate or higher risk. We will continue to conduct risk assessments and take preventive and mitigation measures to manage relevant risks. In terms of talent development, we are committed to offering a variety of learning and growth opportunities in a supportive workplace. In a friendly workplace environment, we continue to pay attention to employee rights and interests to ensure that they can explore their untapped potential, which in turn strengthens our overall market competitiveness.



Corporate Governance

We believe that corporate transparency and integrity are the most important governance cores, which rely on the establishment of a sound corporate governance system to deeply strengthen risk management. The Group particularly focuses on supervision in food safety, health, and information security to protect consumer rights and interests while maintaining the core value of sustainable business operations. Sound risk management is the cornerstone of our stable operations and commitment to society and the environment.



Sustainability in Our Every Day Lives

Guided by our core values of "co-learning, co-creating, co-thriving, and co-sustaining," our Group is committed to becoming a leading hotel group. We will continue to invest in talent development, innovation, and sustainable practices, while striving to enhance customer service and experience. We are dedicated to creating a better work environment for our employees, giving back to society, and protecting the environment. Our efforts will align closely with the Global Sustainable Development Goals (SDGs) to build a long-term, sustainable value chain.

As a leader in the hotel industry, Silks Hotel Group recognizes its vital role in promoting sustainability and social responsibility. We integrate our core values into every guest experience, aiming to realize our vision of "co-learning, co-creating, co-thriving, and co-sustaining." By doing so, we contribute to a better quality of life, further enhancing the international competitiveness and value of Taiwan's tourism.




Silks Hotel Group

Chairman Steven Pan

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Customers

Shareholders

Silks Hotel Group Spokesperson / Ms. Brita Wang

  • T +886-2-25215000 ext.3376
  • E brita.wang@regenttaiwan.com

Employees

Regent Taipei Human Resources Department / Ms. Sara Chien

  • T +886-2-25215000 ext. 3615
  • E sara.chien@regenttaiwan.com