
Community Care and Public Welfare
Performance Results
Through active community participation and public welfare practices, Silks Hotel Group has established a positive image in the community, enhanced employee engagement, and continuously received multiple social responsibility awards. In November 2023, the Group launched the Sustainable Tourism Earth Check certification program, making Regent Taipei the first five-star hotel in Taiwan to comprehensively implement sustainability goals. In April 2024, the Group was awarded the Bronze certification, reflecting recognition of our long-term efforts and achievements, and we continue to strive towards obtaining the Silver certification.
Future Goals
- Expand the scale and impact of public welfare activities to improve the quality of life in the community.
- Enhance environmental awareness and the practice of resource recycling.
- Become a leading brand in promoting sustainable community development.
- Achieve deep integration of community resources and mutually beneficial symbiosis.
Impact
Silks Hotel Group deeply recognizes the importance of corporate social responsibility in establishing sustainable development. Through public welfare activities and community care programs, the Group actively engages in community improvement efforts and directly contribute to achieving the United Nations Sustainable Development Goals.
Policy Commitment
Silks Hotel Group is dedicated to supporting and improving the communities the Group serves through public welfare activities and environmental practices, while also contributing to the development of inclusive, safe, resilient, and sustainable cities and communities.
Actions Taken
Silks Hotel Group collaborates with local groups to regularly organize events such as the charity cooking event at the Hualien Dawn Center and co-organize the "Sustainable Charity Christmas Market" with the Taipei Rapid Transit Corporation. The Group promote energy-efficient equipment and eco-friendly cleaning products, implementing green procurement strategies to reduce environmental impact.
Evaluation Mechanisms
Through regular project evaluations and community feedback, Silks Hotel Group assesses the effectiveness of public welfare projects and community service activities, ensuring continuous improvement and alignment with community needs.
Stakeholder Engagement
Silks Hotel Group maintains regular communication with community neighborhoods, partners, and government agencies to ensure that our activities genuinely meet the needs of the community. Our transparent and open communication strategy strengthens trust and cooperation with stakeholders.
2024 Social Sustainability Projects
9th Annual Charity Cooking Event
The "Qixing Chefs Charity Cooking Event at Hualien Liming Welfare Center" was led by Executive Chef Chen Chun-Sheng of Regent Taipei. Together with the charity cooking team and volunteers, they brought an unforgettable gourmet feast to the teachers and students of the Liming institution on October 20 and 21, while also promoting community solidarity and support, delivering genuine warmth and care to disadvantaged groups.
A total of 23 volunteers participated, including hotel chefs, teachers, media professionals, and entrepreneurs. In addition, 11 suppliers sponsored ingredients valued at NT$100,000.
Number of participating volunteer team members
23 people
Sponsored ingredient cost
NT$ 100,000


Community Park Adoption Program and Neighborhood Care
Regent Taipei has adopted Park No.4 in Zhongshan District for over 20 years, consistently investing in landscape greening and artistic lighting maintenance. The park has become an important venue for community residents' daily leisure and festive activities. The hotel also collaborates with local leaders to regularly provide meals to low-income households and elderly residents living alone, while sponsoring snacks, meals, or manpower support for various community events. These efforts actively promote community inclusion and care for disadvantaged groups, demonstrating the company's long-term commitment to local well-being.
In 2024, the total expenses for park maintenance and neighborhood care amounted to NT$685,000, representing a 14% increase compared to 2023.
Total related expenses
NT$ 685,000
Increase compared to 2023
14 %
Cultural and Tourism Public Welfare Activities
Regent Taipei has long supported Taipei City Government initiatives related to culture, tourism, and social welfare. The hotel actively participates in local arts, festivals, and tourism promotion events, strengthening the city's cultural foundation and tourism appeal, while fostering community vitality and industry development. These efforts highlight the company's commitment to public affairs and its vision of a sustainable and inclusive city.
In 2024, expenses for cultural public welfare activities totaled NT$17,500,000, representing a 140% increase compared to 2023.
Public welfare activities cost
NT$ 17,500,000
Increase compared to 2023
140 %


Charity Christmas Market
On November 30, Regent Taipei hosted the "Charity Christmas Market," collaborating with Michelin-starred chefs to combine festive gourmet offerings with a charity sale of second-hand tableware and food ingredients. All proceeds from the event were donated to the Children Are Us Foundation, enabling the public to enjoy fine food and shopping while also contributing to a good cause.
This event, supported by suppliers who sponsored charity sale items, featured a total of 16 stalls and attracted over 1,000 participants, including residents of Zhongshan District's Kangle Village, travelers, and the general public. The charity sale raised a total of NT$200,000, all of which was donated to the Children Are Us Foundation, demonstrating the power of collective goodwill between the company and society.
Charity sale proceeds
NT$ 200,000
Just Sleep Caring Laundry - Spreading Warmth with Travelers
Just Sleep Taipei Ximending, Jiaoxi, and NTU Respect Hall have long promoted the "Caring Laundry" charity initiative, donating all laundry detergent income from self-service laundry facilities to the Taiwan AIDS Foundation to support programs for the underprivileged. Donation boxes are also placed in the hotels, inviting guests to contribute during their stay, spreading warmth and kindness along their journey.
Total donations from Just Sleep and Wellspring by Silks hotels amounted to NT$47,000.
Charity donations total
NT$ 47,000


Art Charity Sale Empowering Youth with Disabilities
Silks Place Tainan invited artist Chen Cong to the Rui-Fu Center for the Mentally Challenged to host a creative workshop, guiding young participants in completing artworks that were later transferred onto drawstring bags. These, along with sustainable okara gingerbread and handmade snacks, were sold at a charity sale, with all proceeds donated to support the center's operations—integrating art participation with philanthropic action.
By combining art education, care for the underprivileged, and green consumption, the initiative demonstrates the Group's proactive commitment to diversity, inclusion, and sustainable development.
Green Energy and Environmental Protection
All hotels under the Just Sleep brand utilize high-efficiency, energy-saving appliances and actively implement energy management and carbon reduction measures. For each room per night, NT$10 is donated to the Environmental Quality Education Foundation to support environmental education initiatives, encouraging guests to participate in green actions during their stay and fostering awareness for a sustainable future for the next generation.
In collaboration with guests, the hotels create low-carbon, eco-friendly lodging experiences, with a total donation of NT$20,000 to the Environmental Quality Education Foundation.
Annual donation
NT$ 20,000


Silks Place Taroko: Solitary Bee Hotel Workshop
Continuing its environmental sustainability experience programs, Silks Place Taroko offers guided tours introducing the local solitary bee ecology and invites guests to create their own "solitary bee hotels," actively contributing to biodiversity conservation and deepening environmental education.
Through these environmental experience courses and ecological tours, the program enhances public knowledge of nature and ecology, raising environmental awareness and promoting sustainable stewardship.
Sustainable Tourism
Just Sleep actively promotes green transportation concepts. The NTU and Ximen branches launched the "Explore Taipei" program, offering guests a 24-hour Taipei Metro pass upon check-in to encourage public transit use and reduce carbon footprints. The Jiaoxi Silks Place Qiongfeng integrates local culture and environmental protection, launching a Sustainable Marathon program that provides branded eco-friendly water bottles, promoting plastic reduction and reuse. Overall, the brand advocates GO GREEN travel, encouraging guests to use low-carbon transportation such as trains or buses to Jiaoxi, with the added incentives of booking discounts and eco-friendly water bottles, jointly practicing green travel and environmental stewardship.
Through programs like "Explore Taipei," the Sustainable Marathon, and "GO GREEN Travel," Just Sleep provided over 300 nights of green lodging experiences in 2024, attracting more than 810 participants. These initiatives actively promote low-carbon transportation and sustainable tourism, demonstrating the company's strong commitment to climate action and sustainable urban development.

Just Sleep Christmas Charity: Spreading Love Across Borders
Upholding the principle of "taking from society, giving back to society," the Group has consecutively held international Christmas charity events for eight years, inviting underprivileged children from rural areas abroad to participate. The events have reached locations including Hong Kong, Thailand, and the Philippines, effectively enhancing brand international recognition. Additionally, the Group collaborates with the Taiwan Care Home Association to make year-end donations supporting disadvantaged communities.
The activities have cumulatively engaged 240 children, demonstrating the company's ongoing commitment to the education of underprivileged children and social participation, fulfilling its sustainable development commitments.
Number of children participants
240 people

Silks Place Tainan: "Mountain, Land, Sea" Sustainable Island Dining
The "Mountain, Land, Sea – Sustainable Island Dining" event was created collaboratively by Chef Peng Tian-en from AKAME, Pingtung, and Chef Yang Bo-wei from Sinasera 24, Taitung, using the dining table as a medium to promote sustainability through cuisine. Through cross-disciplinary learning and exploration of local ingredients and cultures from mountains, land, and sea, the event encouraged participants to reflect on the connection between daily life and the environment.
The event attracted over 100 participants, including local farmers and fishers, food culture researchers, and general consumers.
