
Community Care and Public Welfare
Performance Results
Through active community participation and public welfare practices, Silks Hotel Group has established a positive image in the community, enhanced employee engagement, and continuously received multiple social responsibility awards. In November 2023, the Group launched the Sustainable Tourism Earth Check certification program, making Regent Taipei the first five-star hotel in Taiwan to comprehensively implement sustainability goals. In April 2024, the Group was awarded the Bronze certification, reflecting recognition of our long-term efforts and achievements, and we continue to strive towards obtaining the Silver certification.
Future Goals
- Expand the scale and impact of public welfare activities to improve the quality of life in the community.
- Enhance environmental awareness and the practice of resource recycling.
- Become a leading brand in promoting sustainable community development.
- Achieve deep integration of community resources and mutually beneficial symbiosis.
Impact
Silks Hotel Group deeply recognizes the importance of corporate social responsibility in establishing sustainable development. Through public welfare activities and community care programs, the Group actively engages in community improvement efforts and directly contribute to achieving the United Nations Sustainable Development Goals.
Policy Commitment
Silks Hotel Group is dedicated to supporting and improving the communities the Group serves through public welfare activities and environmental practices, while also contributing to the development of inclusive, safe, resilient, and sustainable cities and communities.
Actions Taken
Silks Hotel Group collaborates with local groups to regularly organize events such as the charity cooking event at the Hualien Dawn Center and co-organize the "Sustainable Charity Christmas Market" with the Taipei Rapid Transit Corporation. The Group promote energy-efficient equipment and eco-friendly cleaning products, implementing green procurement strategies to reduce environmental impact.
Evaluation Mechanisms
Through regular project evaluations and community feedback, Silks Hotel Group assesses the effectiveness of public welfare projects and community service activities, ensuring continuous improvement and alignment with community needs.
Stakeholder Engagement
Silks Hotel Group maintains regular communication with community neighborhoods, partners, and government agencies to ensure that our activities genuinely meet the needs of the community. Our transparent and open communication strategy strengthens trust and cooperation with stakeholders.
2023 Social Sustainability Projects
8th Annual Charity Cooking Event
Since 2016, Regent Taipei has been organizing the charity cooking event at the Hualien Dawn Center for eight consecutive years. This event, led by ROBIN'S Teppanyaki Chef Chen Chun-sheng, received support from 115 volunteers, including local groups and renowned chefs. Through these activities, we not only provided 400 meals of 12 exquisite dishes to people with intellectual disabilities but also promoted community unity and support.
Compared to 2022, the number of participating volunteer service teams increased by 40, and the number of sponsored food portions increased by 20%. Through our efforts, we are realizing the sustainable action of social well-being.
Increase in volunteer service participants
40
Increase in sponsored food portions
20 %


Community Park Adoption Program and Neighborhood Care
Regent Taipei has been adopting No. 4 Park in Zhongshan District, Taipei City, for a long time, dedicated to maintaining its greenery and artistic lighting. Through these efforts, the park has not only become a green oasis for community residents but also a place to enhance the festive atmosphere during holiday celebrations. We continue to provide meals to low-income households and elderly people living alone in the community through arrangements with the community leader, and we have sponsored food and beverages or provided manpower assistance for community events on multiple occasions.
The total cost of adoption, maintenance, and neighborhood care in 2023 was NT$797,000, a 56% increase compared to 2022.
Total related expenses
NT$ 7,085,000
Increase compared to 2022
56 %
Promoting Community Culture and Tourism Public Welfare Activities
Regent Taipei has been donating to the Taipei City Government's cultural and tourism public welfare activities and social welfare measures throughout the year to promote the development of local community culture and the tourism industry.
The cost of public welfare activities in 2023 was NT$709,000, a 23.5% decrease compared to 2022.
Public welfare activities cost
NT$ 709,000
Decrease compared to 2022
23.5 %


Sustainable Charity and Public Welfare Activities
In 2023, Silks Hotel Group launched a series of public welfare activities, embodying the concept of sustainable operation and coexisting and prospering with the local community.
The Group leveraged its brand influence to invite the public to participate, giving back to society through practical actions, conveying warmth and love, and creating a better future for society. The total donation amount for the first year of activities was NT$259,000.
Total donation amount for the first year of activities
NT$ 259,000
Care Home Charity Donation
Various Just Sleep branches collaborated with Care Home on a public welfare project, inviting travelers from home and abroad to "do charity while doing laundry." Donation boxes were placed, and all proceeds from laundry detergent purchased by guests during their stay, along with personal donations in the boxes, were donated to Care Home, a non-profit organization supporting disadvantaged foreign children. Let's "leave love behind" and spread love across borders.
We called on the public to support those in need through practical actions. A total of NT$14,500 was raised.
Charity fundraising amount
NT$ 14,500


Public Welfare Activities for Disadvantaged Groups
Upholding the concept of sustainable development, Silks Place Taroko collaborated with the Hualien Dawn Sheltered Workshop to launch the year-end limited edition "Love and Goodness Thanksgiving Gift Box," containing the hotel's handmade jam, tea bags, special handmade cookies, and nougat cookies and drip coffee bags made by the Hualien Dawn Sheltered Workshop. This initiative not only supports the local economy and promotes sustainable resource utilization but also supports the self-reliance of people with disabilities through practical actions, embodying corporate social responsibility.
By leveraging brand influence, we invited the public to participate, achieving the dual goals of gift-giving and contributing to public welfare. During the event, 285 Thanksgiving Gift Boxes were sold, encouraging disadvantaged groups in society to create a better future.
Thanksgiving Gift Boxes sold
285
Green Energy and Environmental Protection
Various branches under the Just Sleep brand jointly adopt green energy appliances, such as refrigerators, TVs, and dehumidifiers in guest rooms, implementing energy conservation. Based on the number of rooms, NT$10 is donated to the Environmental Quality Protection Foundation for every room per night, serving as a fund to promote environmental education and continue a better ecological environment for the next generation.
Adopting green energy appliances, implementing energy conservation, and making donations to support environmental education and protection measures, aligning with the United Nations Sustainable Development Goals. The annual donation amount is NT$10,000, the same as in 2022.
Annual donation
NT$ 10,000


Ecological Firefly Watching Accommodation Package
Just Sleep Yilan Jiaoxi launched the "Firefly River" ecological firefly watching room package, led by professionals to visit Paoshyaulun, the "Hometown of Fireflies," in Jiaoxi Township. This is the first firefly watching area in Yilan achieved through public-private collaboration. With the dedicated efforts of local residents, fireflies are gradually being restored in the pristine and unpolluted natural ecological environment. Every evening from April to May, a 50-minute firefly light show takes place, with thousands of fireflies cascading down the mountain walls along the way, creating a spectacular scene of a firefly dance party.
Promote pollution-free tourism in Yilan and enhance the soft power of the local tourism industry.
Sustainable Tourism
Silks Place Taroko launched the "Mountain Valley Secret Afternoon Tea" itinerary, combining a Gu Yuan Farm tour with a local ingredient afternoon tea. Upholding the concept of sustainable development, we collaborate with organic farms in Hualien to shorten food miles, achieve the United Nations Sustainable Production Goals, and promote sustainable tourism, allowing travelers to enjoy nature and delicious food with zero time difference.
Collaborate with local farms to reduce carbon footprint from food transportation, promote sustainable tourism, and achieve the United Nations Sustainable Production Goals.

Christmas Charity Event
Just Sleep's Christmas charity event has been held for over 10 years. During this season of love and hope, we celebrate Christmas with the Yixuan Women and Children Care Association, a long-term advocate for the rights and welfare of new immigrants, women, and children. For the first time, a Christmas wish tree was set up in the hotel lobby, adorned with the heartfelt wishes and dreams of children. Through the Just Sleep Christmas Wish Fulfillment Project, we aim to make these children's dreams come true. The enthusiastic response and generosity of travelers will be the most precious gift in their lives.
Just Sleep sponsored NT$75,000 for the charity event and offered a NT$500 accommodation voucher to guests participating in the "Christmas Wish Fulfillment Project," hoping to lead by example and encourage more people to help underprivileged children.
Expenses for sponsoring the charity event
NT$ 75,000

Sustainable Agriculture and Good Food Movement
Silks Place Tainan has embraced sustainable agriculture and the good food movement. Through its partnership with Hidekawa Soybean Products, the hotel is committed to integrating sustainability into its daily culinary practices, demonstrating a deep commitment to environmental responsibility and food innovation. This collaboration utilizes okara, a byproduct of local soybean production, not only reducing food waste but also enriching menu options and raising awareness of sustainable dining. It's not just an investment in environmental protection but also a promotion of a green and healthy food culture, aligning with the spirit of mutual benefit for businesses and society.
This initiative reflects Silks Place Tainan's role as a leader in sustainable development within the hotel industry and showcases its ongoing commitment to improving its social and environmental impact. By collaborating with local partners, we are working together to realize the vision of a sustainable dining table.
