Occupational Safety and Health
Occupational Safety and Health Policy
Silks Hotel Group deeply recognizes the importance of occupational safety and health and insists on establishing and maintaining an "Occupational Safety and Health Committee" in accordance with legal standards.
Education, Training, and Emergency Response Management
To ensure that all employees are familiar with emergency response procedures and safe operating practices, we have designed a series of educational training programs and disaster prevention drills aimed at enhancing the emergency response capabilities of staff across various departments. These training sessions not only encompass theoretical learning but also emphasize practical operations and drills, such as fire escape, emergency evacuation, and basic first aid.
2023 AED Operation and CPR First Aid Training Courses at Each Hotel
| Regent Taipei | Just Sleep | Silks Place Tainan | Silks Place Taroko | |
|---|---|---|---|---|
| Total Number of Courses | 11 | 2 | 2 | 2 |
| Total Course Hours | 21.4 | 3 | 6 | 2 |
| Total Number of Participants | 597 | 73 | 30 | 56 |
| Total Participant-Hours | 1,173 | 219 | 180 | 112 |
Occupational Environment and Employee Health
We strictly adhere to the "Regulations for Occupational Safety and Health Monitoring of Working Environments" to regularly inspect items related to the working environment and safety, and strengthen the promotion of safety and health management guidelines for supervisors and workers to follow. For abnormal inspection results or items with high values, we will discuss with relevant units and take immediate corrective actions. In addition to publicly announcing the results, the original monitoring report will be stored in the Safety and Health Management Office for inspection by the competent authorities.
Silks Hotel Group has established standard operating procedures (SOPs) for the management of hazardous substances. The implementation departments cover engineering, laundry, housekeeping, stewarding, kitchens, club swimming pools, etc., with the main items being engineering materials, detergents, and cleaning agents.
We provide comprehensive health checkup services for all employees, ranging from basic pre-employment physical examinations to regular professional checkups, covering both general and special examination items. We pay particular attention to the health status of high-risk positions and employees working long night shifts. Additionally, we offer heart rate variability analysis and vascular elasticity tests for management personnel to help them prevent potential health problems. Through collaborating with the government to organize four-cancer screening activities, we strive to raise employee awareness of personal health management and provide professional medical consultations and follow-up management for any abnormalities detected during screenings.
To create a workplace environment that supports the holistic development of employees, Silks Hotel Group has a professional infirmary staffed with a resident physician and dedicated nurses, regularly providing health education, disease prevention, and emergency medical treatment. We conduct regular workplace safety assessments and adjust the work environment based on employees' health conditions and work needs. In particular, we provide suitable work adjustments and healthcare measures for pregnant women and middle-aged and elderly employees to ensure their job stability and well-being.
Illegal Harm
Silks Hotel Group has formulated a prevention plan for illegal harm encountered during the performance of duties in accordance with the Occupational Safety and Health Act, clearly defining reporting procedures and mechanisms. Upon receiving complaints or reports, we will promptly assign HR specialists to conduct investigations or handle the matter, and respond to the incident swiftly.
To reduce occupational accidents and health impacts caused by work factors for middle-aged and elderly workers, and to enhance the employment stability of middle-aged and elderly employees, we collaborate with the Job Redesign Center of the Ministry of Labor to implement the Middle-aged and Elderly Job Redesign Subsidy Program. We purchase assistive devices that promote work efficiency and safety, and improve work processes to reduce the risk of occupational accidents.
Maternal Health Protection Prevention Plan
Ergonomic Hazard Prevention Plan
Workplace Illegal Harm Prevention Plan
Overload-Induced Disease Prevention Plan
Occupational Accident Prevention
Through regular safety training and emergency response drills, we enhance employees' awareness of occupational safety and their self-protection abilities. We conduct detailed analysis and formulate preventive measures, such as strengthening traffic safety education and improving the physical layout of workplaces, to reduce the incidence of accidents and ensure the health and safety of employees.
In 2023, there were 30 occupational accidents at Regent Taipei, an increase of 1 case compared to 2022. Just Sleep had 4 occupational accidents, a decrease of 1 case compared to 2022. Silks Place Tainan had 14 occupational accidents, an increase of 1 case compared to 2022. Silks Place Taroko had 13 occupational accidents, a decrease of 5 cases compared to 2022. Analysis suggests that the overall workload increased compared to during the pandemic, leading to a rise in the number of injuries from cuts and burns. Specific response measures include enhancing supervisors' on-site control capabilities and strengthening the promotion of safety precautions.
Occupational Injury Rate
| Occupational Injury Rate | Regent Taipei | Just Sleep | Silks Place Tainan | Silks Place Taroko |
|---|---|---|---|---|
| Total Days of Absence | 550 | 30 | 100 | 64 |
| Total Working Days | 257,048 | 53,988 | 81,909 | 61,669 |
| Absence Rate | 0.0214 | 0.056 | 0.122 | 0.104 |
| Occupational Accident Rate per 1,000 Employees | 30.811 | 4.889 | 42.52 | 3.8 |
| Disabling Injury Frequency | 14.588 | 2.315 | 21.365 | 16.22 |
| Disabling Injury Severity Rate | 267.459 | 69.45 | 152.608 | 129 |
| Total Injury Index | 1.975 | 0.401 | 1.806 | 1.44 |
Calculation Explanations：
- Absence Rate (AR) = Total Days of Absence / Total Working Days * 100%
- Total Days of Absence includes menstrual leave, sick leave, injury leave, and work-related injury leave.
- Occupational Accident Rate per 1,000 Employees ‰ = Number of Occupational Accidents / Total Number of Employees * 1,000
- Disabling Injury Frequency (FR) = Total Number of Injuries and Fatalities / Total Working Hours of Company Employees * 1,000,000
- Disabling Injury Severity Rate (SR) = Total Lost Days / Total Working Hours of Company Employees * 1,000
- Total damage index =√(Disabling Injury Frequency FR * Disabling Injury Severity Rate SR) ÷ 1000