Human Rights Protection and Diversity & Inclusion
Silks Hotel Group's 2024 Human Rights Due Diligence
The Company refers to international human rights conventions, relevant guidelines, and human rights due diligence reports from benchmark enterprises. After consolidating relevant human rights risk issues, potential human rights risks within the value chain are assessed and incorporated into the human rights risk assessment process. This year, an internal human rights risk assessment for employees was conducted through an online questionnaire.
A Protection of working and labor conditions
B Right to health - Health protection measures
C Freedom of speech and expression - Providing channels for speech and expression
D Personal freedom and safety
E Privacy protection
F Right to health - Providing occupational safety and health training
G Right to family life - Not harming the right to family life
H Freedom of speech and expression - Protecting freedom of speech and expression
I Non-discrimination - Promotion
J Non-discrimination - Recruitment
K Forced labor
L Freedom of assembly and association - Protecting freedom of assembly and association
M Freedom of assembly and association - Establishing collective bargaining mechanisms
N Right to family life - Providing childcare support and benefits
O Child protection
Diverse Hiring, Equal Human Rights
Silks Hotel Group fully implements fair treatment in recruitment, employment, compensation, training, and promotion, eliminating discrimination based on gender, age, nationality, race, and other factors. The Group also promotes family-friendly policies and gender equality education to create an inclusive workplace environment.
We have established comprehensive codes of conduct and ethical guidelines to legally protect employee rights, set up grievance mechanisms, and regularly review policies to ensure workplace fairness, safety, and respect. In accordance with the Labor Standards Act, we strengthen labor-management negotiations and workplace safety. Through welfare, education, and career development programs, we enhance employee satisfaction and retention, promoting mutual prosperity between labor and management. To increase employees' sense of belonging, we implement an employee stock ownership plan to encourage shared corporate achievements, thereby fulfilling economic human rights and social responsibility. In supply chain management, we require partners to sign human rights clauses and conduct regular audits to prevent illegal labor, jointly building a responsible and sustainable green value chain.
Employee Engagement, Digital Human Rights
Silks Hotel Group regularly reviews the implementation of human rights policies and continuously improves them in accordance with the latest regulations and best practices. Through surveys, data analysis, and attention to social issues, the Group assesses potential human rights risks in operations and the value chain, and develops mitigation measures while continuously monitoring improvements. In 2024, a total of 5,099 participants received human rights protection training, totaling 9,432 training hours, ensuring that all stakeholders are properly safeguarded and fulfilling the Group's commitment to sustainable development.
Employee Communication and Grievance Mechanisms
Silks Hotel Group respects employees' freedom of association and provides multiple communication and grievance channels, including labor-management meetings, general staff meetings, and a sexual harassment prevention hotline. All complaints are handled promptly by dedicated personnel to ensure confidentiality and fairness, promoting harmonious labor-management relations. Through comprehensive human rights and welfare policies, combined with training and performance evaluation, the Group fosters a safe and healthy working environment, achieving sustainable goals of shared learning and mutual well-being.
