Sustainable Vision
Silks Hotel Group anchors its sustainability strategy in a core philosophy: "Sustainability must be experienced, not just seen." We are extending ESG beyond internal management into tangible, participatory guest experiences. Across our accommodations, dining, and meetings, the Group embeds low-carbon operations, resource efficiency, food waste reduction, and social impact directly into the guest journey, continuously driving sustainable value in hospitality. Centered on "employee-driven action, guest engagement, and sustainable co-creation," we partner with guests and stakeholders to bring sustainable hospitality to life.
Our Vision
Leading Taiwan's service industry toward a green, inclusive, and resilient future. We embed ESG across our value chain, engaging stakeholders and aligning with global SDGs.
Three Sustainable Development Pillars
Silks Hotel Group drives sustainability through "co-learning, co-creation, shared prosperity, and coexistence." By integrating ESG into our operations, governance, and guest experiences, we transform sustainability from an internal mandate into a shared value actively embraced by our guests, employees, suppliers, and communities.
Environmental
Low-Carbon Operations & Sustainable Tourism
We minimize our environmental footprint through high-efficiency equipment, AI-driven energy management, plastic reduction, sustainable meetings, and low-carbon dining. Partnering with local conservation groups, we also promote eco-tourism and nature education to inspire responsible travel.
Social
Empowering Talent & Heartfelt Service
Our employees are the core of our sustainable hospitality. We foster an inclusive (DEI) and growth-oriented workplace through robust talent development and human rights protection. Rooted in empathy, we prioritize guest health and safety, seamlessly weaving low-carbon stays, sustainable dining, and local cultural immersion into authentic guest experiences.
Governance
Ethical Leadership & Transparent Operations
Built on integrity and transparency, we embed ESG into our strategic decisions through active Board oversight, risk management, and stakeholder engagement. Guided by our Sustainability Committee and materiality assessments, we continuously build trust and ensure long-term corporate resilience.
Four Sustainable Development Strategies
Development Strategies | Strategic Focus | SDGs Alignment |
|---|---|---|
| Sound Governance & Risk Resilience | Strengthen governance via Board oversight. Enhance risk management, compliance, and cybersecurity to build resilience against climate and market volatility. | 8, 16, 17 |
| Responsible Hospitality & Safe Services | Ensure robust farm-to-table food safety and in-house testing. Advance cage-free egg procurement and leverage Japan's Health Tourism Certification for safe, premium experiences. | 3, 8, 12, 17 |
| Talent Growth & Social Inclusion | Foster a DEI workplace and target zero accidents through comprehensive health programs. Cultivate talent via iGPS Career Navigation and uplift communities through local charity initiatives. | 4, 5, 8, 10, 11 |
| Climate Action & Environmental Coexistence | Boost energy efficiency with upgraded chillers and curb waste via AI systems. Promote circularity and biodiversity through low-carbon meetings, eco-hiking, and marine conservation. | 6, 7, 12, 13, 15 |
ESG Practices & Annual Highlights
Energy saving rate of 400RT high-efficiency chillers
38.68 %
Participating companies in EcoMeet sustainable meetings
177 Cos.
Food waste reduction from the "1/3 Sustainable Table Project"
33 %
Per-capita food waste reduction via Brasserie's AI food waste system
61.8 %
Employee training attendance
10,527 Pax
Total employee training hours
22,669 Hrs
Human rights training outcomes
13 Sess.
Annual customer satisfaction score
84 Pts
Board meetings held<
4 Mtgs
Independent directors
3 Seats
Ratio of female directors
33.33 %
Material information releases
20 Ann.