Independent Testing Laboratory
To strengthen food safety management, the Group established its in-house testing laboratory in 2016 and developed an internal control system that comprehensively reinforces food safety standards across all stages—from raw material to finished dish delivery. The laboratory's operations comply with the Food Safety and Hygiene Management Act and the Principles of Good Hygiene Practice (GHP), and reference corporate guidelines for food industry laboratory setup. We have thus established the "In-house Testing Laboratory Standard Operating Procedures" to ensure that all operations are conducted legally, compliantly, and to high standards.
Laboratory Operations and Monitoring Mechanism
The laboratory's scope of work covers raw material sampling, microbiological testing, data analysis, and record management:
- Testing Procedures: Every testing step—including sample handling, testing frequency, data verification, and result entry—is carried out in accordance with SOPs.
- Record Retention: All data must remain unaltered and be retained for a minimum of five years to facilitate future traceability and audits.
- Personnel Allocation: A dedicated team is responsible for conducting tests and managing data to ensure operational accuracy and traceability.
Quality Control and Hygiene Standards
The self-conducted testing focuses on microbiological indicators, specifically total bacterial count and coliform group, which not only comply with national standards but also serve as key metrics for assessing the hygiene conditions in our food processing procedures. By monitoring these indicators, we can promptly identify potential hygiene issues during the manufacturing process and take immediate corrective actions.
2024 Achievements and Practices
Regent Taipei conducted 80 microbiological self-inspections, among which 4 tests for pesticide residues and 1 test for sulfur dioxide were non-compliant and immediately returned; the remaining 75 tests met the standards. Silks Place Tainan conducted 6 microbiological self-inspections, all meeting the standards, and 732 oil test strip inspections, with the results used as a reference to determine whether oil replacement was necessary.
Microbiological self-inspection of Regent Taipei
80 times
Pesticide residue non-compliance at Regent Taipei
4 times
Sulfur dioxide test non-compliance at Regent Taipei
1 time
Microbiological self-inspection at Regent Taipei meets the standards
75 times
Microbiological self-inspection at Silks Place Tainan
6 times
Oil quality test strips at Silks Place Tainan
732 times
In 2024, the total related expenses of Regent Taipei's laboratory amounted to NT$370,785, including NT$37,217 for testing materials and instrument calibration, NT$90,390 for personnel salaries, and NT$243,178 for external testing fees. These expenses accounted for 0.015% of net food and beverage revenue.
Laboratory-related expenses in 2024
NTD 370,785
Laboratory expenses as a percentage of net food and beverage revenue
0.015 %
Regent Taipei
In 2024, Regent Taipei, which accounts for over half of the food and beverage revenue, conducted a total of 12 internal audits on food safety and hygiene, and 40 inspections on site cleaning and sanitation. The audits and inspections covered supplier evaluations, food preparation, food storage, hygiene and work environment, as well as cleaning and disinfection. The food and beverage revenue affected by these 12 internal audits on food safety and hygiene accounted for 93.44% of Regent Taipei's net food and beverage revenue and 46.98% of Regent Taipei's net operating revenue.
The banquet operations of Regent Taipei, which hold HACCP food safety certification, accounted for 23.63% of Regent Taipei's net food and beverage revenue.
Internal food safety and hygiene audit
12 times
Revenue affected by the audit as a percentage of Regent Taipei's net food and beverage revenue
93.44 %
Revenue affected by the audit as a percentage of Regent Taipei's net operating revenue
46.98 %
Banquet revenue as a percentage of Regent Taipei's F&B net revenue
23.63 %
Silks Place Tainan
Silks Place Tainan has not obtained any food safety management system certification, it implements food safety management in accordance with the Group's "Food Safety and Hygiene Environment Standard Operating Procedures." In 2024, Silks Place Tainan conducted a total of 24 internal audits on food safety and hygiene and 36 inspections on site cleaning and sanitation across all its restaurants.
Food Safety and Sanitation Internal Audit
24 times
Facility Cleaning, Maintenance, and Sanitation Inspection
36 times
Regent Taipei
In 2024, Regent Taipei conducted a total of 406.75 hours of internal training on food hygiene and safety. Chef hygiene training reached 552 participants, totaling 1,065 hours, and HACCP team members completed 40 hours of external professional training.
Internal Food Safety and Hygiene Training
406.75 hours
Chef Hygiene Training
552 Person-times
Chef hygiene training
1065 hours
HACCP external professional training
40 hours
Silks Place Tainan
Silks Place Tainan carried out 26 hours of internal food hygiene training and 16 hours of chef internal and external hygiene training.
Internal food hygiene training
26 hours
Internal and external hygiene training for chefs
16 hours
Just Sleep
Just Sleep, with a focus on room revenue, also held three external hygiene training sessions for chefs, totaling 11 participants and 120 hours, comprehensively enhancing employees' food safety awareness and professional capabilities.
External hygiene training for chefs
11 participants
External hygiene training for chefs
120 hours